Our client approach

' 'In today’s marketplace, building a long-term relationship with clients - to swiftly respond to their needs and expectations - is as vital as operational efficiency and superior financial performance.
 

Serving a wide range of clients

 

We support our clients using dedicated teams of specialists.

 

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Institutional investors

We have approximately 1,500* institutional clients across Europe, Asia and the United States. They include pension funds, reserve funds, pay-as-you-go institutions, insurance companies and large corporations, as well as a wide range of public institutions.

 
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Distributors

AXA IM works with more than 8,700* distributors on an open-architecture basis. Among these are private banks, funds of funds and IFA networks.

 
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AXA Group insurance companies

We are the preferred investment manager of our parent company, and AXA Group insurance companies are among our main clients. The teams dedicated to the AXA Group have acquired areas of expertise that enable them to understand the specific management, performance, accounting objectives and timing issues facing the insurance industry.

 

 

Empowered teams, empowering clients

 

Our teams are organised on a country basis by client profile. This approach ensures that each team has an in-depth understanding of their local market and a thorough knowledge of specific client needs and objectives.

 

Our teams receive ongoing technical support from product specialists and are in regular contact with our portfolio managers, thus enabling us to design pure or combined high performance investment solutions tailored to each investment challenge.

 

 

At AXA IM, we believe that sharing our knowledge with our clients is key to building satisfying long-term relationships.

 

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A seamless organisation offering regular, efficient, relevant and targeted services from marketing and sales to client servicing and reporting.

 
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A steady stream of insight  goes from us to our clients, including market and product information, educational materials and performance updates.

 


* Source: AXA IM as at 31 December 2009

 
 

It all starts with listening to and trying to understand our clients. Whatever the market environment, this is the first and foremost condition to building and providing them with the most appropriate investment solutions for their needs'

 

Jon Bailie

Global Head of Distribution of AXA IM

 

 

Key figures

 

Revenues by client type

2009

AXA insurance companies

External clients

41%

59%

Source: AXA IM as at 31 December 2009